7 Questions to Ask Your HVAC Contractor in Carrollton

Extreme temperatures in Carrollton are not uncommon but they can still be life-threatening. In fact, cold weather has been linked to an increase in the mortality risk of people who live in Texas. One way to combat these statistics is to ensure you have a properly functioning HVAC system to protect you from heat waves or cold waves. If your heater or AC is on the fritz, don’t hesitate to call a repair professional.

When calling around, keep these seven questions in mind to ask your HVAC contractor in Carrollton.

1.  What’s Plaguing My Current HVAC System?

The best way to know the level of service you’re getting is to determine how credible and trustworthy the HVAC contractor is. Over the phone, a reputable contractor should ask about the HVAC issues you’re encountering first, along with the age of the unit. Only then can they give you insight into what may be plaguing your unit. Make sure they take the time to answer all your questions in terms that are easy to understand.

If anyone tells you that you need a whole new unit over the phone without troubleshooting the issues first, consider it a red flag.

2.  What HVAC Brands Do You Carry, Install or Recommend?

The SEER rating is a helpful feature when contemplating which unit to get. It stands for seasonal energy efficiency ratio and it rates the AC’s cooling capacity compared with its power input. The higher the SEER is, the greater the efficiency. Ask the contractor which brands they carry and install, then do your research on each.

3.  Can You Provide Your HVAC Contractor’s License?

If they can’t, look elsewhere. The type of license (Class A or B) will dictate the kind of HVAC job the professional can perform. Licenses aren’t just required by law in Texas, they also provide proof of a contractor’s competence and skill. They need to fulfill many educational and certification requirements before they can receive their license.

Always ask for a copy of their license, and make sure it is valid. In Texas, contractor licenses are good for one year. Then they have to be renewed.

4.  Do You Have Liability Insurance?

All HVAC contractors should have commercial general liability insurance, but the type of license they carry will determine how much coverage they will have. Instead of just asking if they carry insurance, ask about the details. Make sure they are state-authorized to provide liability insurance. Follow up with the insurance company to confirm coverage just to cover all your bases.

5.  Who Can I Expect to Install My New HVAC System?

HVAC installers will have to measure the house’s total cooling and heating space, which will help them choose a properly-sized HVAC unit. Proper sizing will give you the most from your HVAC unit. Sadly, many HVAC systems aren’t installed properly. Always ask your HVAC contractor who will actually perform the installation. Make sure they are trained and certified technicians who can visit your home first for a comprehensive assessment and inspection.

6.  What’s Included in the Project Quote?

An HVAC contractor should be able to let you know the details of the quote they have given you. As part of this, they should let you know about any warranty or guarantee exclusions. Make sure all project quotes are in writing and make sure you understand all terms. Ask questions to clarify. Once you sign it and agree to work, you are committed.

7.     How Soon Can You Begin?

Temperature extremes can be deadly, so don’t waste time in getting your new HVAC system installed. You’ll want to choose a contractor who can set up your unit as soon as possible. If your unit is completely broken, they should be able to get to your home within 24 hours for service.

Hiring the right contractor for the job will  depend on the answers you get to the above questions. Don’t skip this step because your lack of research could come back to haunt you later.

Contact Cold Factor Heating and Air Services

Here at Cold Factor, we are happy to answer questions you may have about our HVAC services as well as our contractors. Call us today in Carrollton and surrounding areas at (469) 535-6530 or request an appointment online. For your peace of mind, we offer emergency and 24/7 HVAC repair and replacement throughout Carrollton and beyond.


7 Reasons Why You Should Install a Heat Pump in Your Home

A heat pump makes a great addition to your heating and cooling system. This system offers an energy-efficient alternative to air conditioners and furnaces. Heat pumps utilize electricity in order to transfer heat from a cool area to a warm area, which makes the cool space cooler and the warm space warmer, according to Energy.gov. Because they transfer heat instead of generating heat, heat pumps can more efficiently provide consistent, comfortable temperatures throughout your home.

If you have been considering a heat pump but don’t know much about them, we are here to give you seven reasons why you should install one in your home. Here we will go over the biggest benefits of heat pumps and why they would make a good addition to your Lewisville home.

1.    Heat Pumps Are Energy Efficient

Heat pumps move air from one place to another. In cooler months, they take the warmth out of the outside air and move it indoors. The process is reversed in the summer. This saves on energy use, which lowers your monthly energy bills year round. Who doesn’t want to save money?

In addition, because heat pumps are essentially a two-in-one system, you can enjoy those savings every month of the year.

2.    Heat Pumps Are a Two-in-One System

As said above, you get two systems in one when you install a heat pump in your home. They operate not only as your home’s source for cooling but for heating as well. This two-in-one system works best in mild climates, particularly those with mild winters like we have here in Texas. With a heat pump, you don’t have to hassle with the expense and upkeep of a separate air conditioner and furnace.

3.    Heat Pumps Improve Indoor Air Quality

Heat pumps will circulate and mix the outside air with the inside air, which boosts the quality of air inside your house. With regular filter changes, upkeep, and maintenance, your heat pump gives your home cleaner, fresher-smelling air that keeps you and your family healthy all year long. Cleaner air quality reduces allergens in the home that can trigger allergies and asthma, such as difficulty breathing, itchy eyes and runny noses.

4.    Heat Pumps Give You Consistent Heating and Cooling

Heat pumps are great at providing uniform, consistent heating that infiltrates all rooms of the house. Contrast that with traditional HVAC units, which can generate uneven temperatures due to factors such as lack of maintenance or improper sizing. This allows heat pumps to give you more comfort inside your home without the uneven heating or cooling that can come with traditional systems.

5.    Heat Pumps Don’t Use Gas

While a gas furnace can generate and distribute heat at a faster rate than electric appliances can, gas furnaces can emit toxic gas leaks that can result in fires or explosions. When you invest in a heat pump that runs on electricity instead, you are doing your part to protect your family from health issues and possible carbon monoxide poisoning.

6.    Heat Pumps Are Quiet

Heat pumps don’t make as much noise as traditional HVAC systems, meaning you can enjoy a quieter and more peaceful living space. That’s because the system’s compressor is located outside so you don’t hear a lot of the noise that’s generated.

7.    Heat Pumps Require Minimal Maintenance


Heat pumps do not need a lot of upkeep, cleaning and maintenance like traditional systems do. Of course, they can benefit from an annual cleaning and inspection to make sure they’re working correctly and can handle your comfort needs, but that’s about it. If you’re handy, you can do this inspection and cleaning yourself. If not, it’s always best to hire a heat pump expert in Lewisville who can provide a multi-step checklist inspection for optimal results.

Now that you know all the benefits that come with heat pumps, it’s time to schedule installation this spring. We can get you up and running in no time so you can start enjoying comfort, convenience and energy efficiency.

Contact Cold Factor Heating and Air Services

To schedule heat pump installation or repair for your Lewisville TX home, get in touch with us today at (469) 535-6530 or request an appointment online. We also offer emergency and 24/7 heat pump repair throughout Lewisville and beyond. Trust us to provide repair, maintenance, installation and inspection of your residential and commercial heat pumps.




5 Benefits of Regular Air Duct Cleaning

Your home’s air ducts offer a vital function, circulating the air from your HVAC system into and out of every room. In turn, you enjoy consistent interior comfort no matter what season it is. Of course, this is the ideal situation. But many homeowners neglect regular air duct cleaning, which can fill up with dust, dirt and allergens very quickly. If not regularly cleaned out, those particulates can be circulated back through the home, where you and your family can breathe them in again. This defeats the purpose of an air duct system in the first place.

To ensure optimal interior air quality, dust and contaminants within the ductwork should be vacuumed out on a regular basis. You need a professional for this, as they can bring the equipment and tools to get it done quickly, safely and efficiently. Here are the top benefits of regular air duct cleaning.

Air duct cleaning…

1.    Creates a Cleaner Living Environment

Professional air duct cleaning will reduce the dust that could circulate through your living space, finding a home on your carpet, furniture, bedding, and every other surface. By having your air ducts cleaned once a year by a professional, you can reduce the amount of dust, and thus the cleaning you have to do on a daily basis.

2.    Reduces the Presence of Allergens and Irritants

Air ducts can contain harmful contaminants and micro-organisms, such as pollen, bacteria, pet dander, mildew, and mold. If you suffer from asthma, allergies, or other respiratory problems, these airborne particles can aggravate your condition. Regular air duct cleaning will ensure those harmful contaminants are cleaned out so that dirty air doesn’t keep getting circulated through the home.

3.     Ensures Your Family Can Breathe Easier

Even if your family doesn’t suffer from respiratory problems, cleaner air is just easier to breathe. And even if you’re the picture of health, dust and pollutants can spur on sneezing and coughing spells, along with sinus and bronchial congestion. With regular duct cleaning, you enjoy higher comfort and well-being. Who wouldn’t choose clean air over dirty air?

4.    Removes Unpleasant Odors

Odors from pets, cooking, cleaning agents, mold, tobacco and paint fumes can all result in stale smells throughout your air ducts. When your HVAC system kicks on, it sends those odors throughout the home, where your family is subjected to musty smells that could also be carrying mold and other contaminants. Regular air duct cleaning will trap odor-causing particles so you enjoy a fresh-smelling home.

5.    Improves Air Flow

Buildups of dust and dirt in your ducts can restrict the flow of air from your HVAC system, forcing it to work harder to achieve the same results. This leads to decreased efficiency and higher energy bills for you. Clean systems operate at optimal efficiency so you get more cost-effective performance. Plus, this will lengthen the lifespan of your HVAC system and associated ductwork so you don’t have to face the high cost of repair or replacement sooner than you have to.

When to Call Cold Factor

Now that you know all the benefits of air duct cleaning, it’s time to schedule your appointment with a professional!

Call Cold Factor if you see:

  • Mold or mildew on, in, or around your ducts
  • Dust or debris clogging the ducts
  • Insects, rodents or nests in the ducts
  • A constant layer of excessive dust in your home; this means your air ducts aren’t doing their job because they are clogged with debris.
  • Dusty grills in the walls. Dust blowing through the air ducts often gets trapped in the grill. Some dust accumulation is normal (just wipe it down occasionally) but if you see significant amounts of dust getting trapped there, it’s time for a cleaning.

Just remember that while there are certainly visual signs that you need air duct cleaning services, many times, there are signs that you can’t see. That’s because most of your HVAC system is not usually accessible for you to make a visual inspection. Only a professional has the tools and insight to confirm the presence of clogged dust, dirt, mold and mildew.


Contact Cold Factor Heating and Air Services

To schedule air duct cleaning for your Lewisville TX home, contact us at 214-717-8802 or request an appointment online. Rest assured, we offer flexible payment options to home and business owners throughout the area.



5 Benefits of Regular AC Maintenance

We all know maintaining your AC is key to success. But why? From better air quality to a longer lifespan for your unit, there are many benefits that come with regular AC service and maintenance throughout the year. There are some things you can do yourself, such as troubleshoot issues or perform simple cleaning, but there are others that should be done by an HVAC professional. They come equipped with the tools and equipment to get the job done safely and efficiently.

Check out these benefits of routine air conditioner checks for your Lewisville TX home.

1.  Better Air Quality

When a trained technician who knows the type of system you have removes all the dirt and debris particles that have collected in the unit, your indoor air quality gets a boost. If those particles are allowed to accumulate, they can make their way through your duct system and then circulate throughout the home. If you let it go on too long, you may require duct cleaning, too, which is an added cost. Make sure you change any air filters in your home regularly, as well. Dirty, clogged filters can’t do their jobs.

Poor air quality can trigger asthma and allergy symptoms in your family, so ensuring better air quality through regular AC maintenance is key to keeping everyone healthy. Breathe easy with regular AC maintenance, and your family will thank you!

2.  Better Energy Efficiency

When your AC unit is clean, it works more efficiently, which lowers your energy bills. When dirty, the unit is forced to work harder to achieve the same level of comfort you’re used to, which raises your energy bills. Your HVAC technician, as part of the maintenance process, will inspect and clean blades and cooling coils, among other elements. Simply put, cleaner coils translate to cooler temperatures with better energy savings. If you’re tired of high energy bills and just want a break, try engaging in routine AC maintenance and you’ll notice a difference in the size of your bill as well as your comfort.

3.  More Comfort

A properly running AC system will ensure your total comfort throughout all seasons, with no interruptions. If you neglect regular maintenance, breakdowns can happen, disrupting your daily life and comfort. This always seems to happen during the dog days of summer when you really need that cool air!

Your technician will inspect all components of the air conditioner during an inspection. At the same time, they will be on the lookout for concerning issues that should be addressed before a problem arises. This saves you from the hassle of trying to snag an emergency repair appointment at the same time everyone else does. Do yourself a favor and schedule regular maintenance to avoid those pitfalls.

4.  Fewer Costly Service Calls

Engaging in regular maintenance of air conditioners, heat pumps, and other units may seem inconvenient when they’re happening, but in the long run, these appointments are critical in saving you money over the years. Just like seeing the doctor on a regular basis, HVAC maintenance can identify concerning issues that can be addressed before they pose an even greater risk later on.

Your HVAC professional will ensure your unit is operating at peak performance. They can replace any damaged or worn parts before they break down completely, thus saving you a lot on future repair and replacement calls. Plus, replacing slightly worn components now will prevent them from damaging other components within the unit or preventing proper operation. Prevention is always the best route to take. After all, who wants to be hassled by having to make emergency repair calls when they are so busy with work, school and life?

5.  Longer Lifespan of the Unit

Preventative maintenance prolongs the useful life of your air conditioning unit. You spent a lot on your AC unit. You don’t want to have to replace it sooner than you have to, right? Keeping up with regular maintenance allows you to enjoy the full lifespan of the unit while keeping costs and inconvenience low. Protecting your investment starts with routine maintenance by a professional HVAC technician.

As you can see, there are many benefits to engaging in routine AC checks. We can help make that happen so you can enjoy more comfort in your home all year long.

Contact Cold Factor Heating and Air Services

To schedule AC maintenance for your Lewisville TX home, contact us at 214-717-8802 or request an appointment online.


6 Signs Your Heater Needs to be Repaired

Your home’s heating system needs to be working at optimal levels throughout the winter so you don’t spend even one day in discomfort. The nights are getting chillier and you’re likely depending more and more on your heating system. When it’s on the fritz and isn’t working properly, it’s important to get it looked at right away by a heating repair technician in Lewisville TX.

Unfortunately, many homeowners don’t know their heating system requires a repair until it stops working completely. Now, you’re facing an emergency situation that could cost you a lot of money, time and headaches. There are some signs you can keep an eye out for so you can get the necessary repair or replacement done before the situation spirals out of control. If you spot any of these signs, call a pro right away.

1.  Burning Smell

One of the most common signs that your heater is on the fritz is a foul burning odor. If you smell this odor when turning on your system, this is a red flag that you need a repair. This could indicate a damaged part within the heating system or it could be the result of burning plastic or rubber components.

You can try changing your filter to see if that helps, but if not, call a technician immediately to troubleshoot the issue and fix it for good.

2.  Weird Noises

Heating systems shouldn’t be very noisy when in operation. You’ve probably become accustomed to the noises your system makes, so if you hear a loud, sudden, unusual or weird noise when the system is on, have it checked out right away. Listen for screeching, banging, or grinding sounds, which could signal a broken, loose or detached internal component that needs to be replaced.

3.  Higher Energy Bills

Regular maintenance of your heating system is the best way to prevent costly repairs from cropping up unexpectedly. It also helps to improve the efficiency of your system, which in turn reduces your energy costs. If you have noticed a higher than usual energy bill, your heating system could be to blame. You may need a replacement with a more energy-efficient model. You will be amazed at the difference an eco-friendly model makes – not only in performance but in your monthly energy bills as well.

4.  Compressor Runs Constantly or Short-Cycles

These issues are a sign of a serious underlying problem. Short cycling is when your system becomes over heated and stops suddenly. When the compressor runs constantly, it’s taking too long for the heating system to get up to a comfortable temperature. Letting either of these problems go without treatment can damage your system and lead to higher energy bills for you in the end.

5.  Uneven Heat Distribution

If you have noticed uneven distribution of heat throughout your house, this is a sign of a faulty system. Some rooms or areas of big rooms may stay cooler than the rest of the area, even when the heat is on.  You could remedy this by adding another layer of insulation around windows and doors. But if that doesn’t work, call a heating technician in Flower Mound who can troubleshoot the issue and make a recommendation.

6.  Dust in the Filter

Your furnace has a filter that traps dust and allergens so you don’t breathe all that in. Good indoor air quality is crucial when it comes to protecting your family’s health. Too much dirt and dust in the air can trigger allergy and asthma symptoms. You have to change the filter on a regular basis or else the filter gets clogged with debris and can’t do its job properly. It’s fairly easy to change your filters. Just set up a schedule and mark it on your calendar so you don’t forget. If you need assistance changing your filters, ask your heating technician to do it for you. At the same time, that professional can be on the lookout for any potential problems that should be addressed.

So, if you have experienced any of the above issues, be sure to get the problem looked at before winter truly sets in. You don’t want to be without heat on those chilly nights!

Contact Cold Factor Heating and Air Services

If your heater is on the fritz and you need heating repair or emergency service, contact us at 214-717-8802 or request an appointment online.

Top Signs it’s Time to Replace Your Commercial HVAC Equipment

If you own a commercial business, chances are, you have commercial HVAC equipment on the premises. You need this heavy-duty system to ensure your facility remains warm in winter and cool in summer. While preventative maintenance and regular service can extend the life of your equipment, at some point, you will need to replace or repair the unit.

It can be difficult to know if you need a replacement of the whole unit or if a simple repair will do. Sometimes, when you have had repeated repairs of the same component, or when the system has reached the end of its useful life, it just makes sense to replace it. Here are some top signs that you should consider replacing your commercial HVAC equipment.

1.  Your Utility Bills Are Going Up Unexpectedly

Do your utility bills seem much higher than usual? Have you ruled out other causes? Well, then, this could be a sign that your commercial HVAC system is no longer running efficiently. If this is an ongoing or consistent happening, you will have to face replacing your HVAC equipment and upgrading to a newer, more efficient system.

2.     You Experience Uneven or Inconsistent Heating or Cooling

Does your commercial space have unexplained temperature swings? Do different areas or rooms have noticeably different temperatures? Your HVAC equipment could be to blame. In order to return to consistent heating and cooling, you may need an upgrade or replacement. Book a maintenance or inspection call with your trusted HVAC technician to rule out other causes first.

3.  You’re Hearing Weird Noises

Is your HVAC system making grinding or squealing noises? Every system has its unique noises, hums and hisses. But when you notice more frequent, loud and unusual noises coming from your system, your equipment is likely failing and will fully break down in the near future. Traditional maintenance or repair may not be able to fix this issue. Replacement may be the only solution. Again, an appointment with an HVAC technician will let you know for sure.

4.  You Smell Unusual Odors

Are unusual odors emitting from your HVAC system? This is a sign of serious trouble, so don’t let it go and ignore it. That’s because your indoor air quality could be at risk, making everyone who occupies the building vulnerable to airborne disease. Unusual odors can point to at least a partial system failure, which will entail equipment replacement.

5.  Your System is Reaching the End of Its Expected Lifespan

Is your HVAC equipment approaching the end of its projected lifespan? If the unit is simply old and you have been making more frequent repairs, it’s probably time to replace it now before more complex problems crop up, leading to an expensive repair, untimely replacement and loss of productivity for your business. Planning for scheduled downtime and replacement now can prevent being surprised out of the blue by a major issue later. If you’re not sure what the lifespan of your system is, your HVAC technician can take a look at it and let you know.

6.  You’re Losing Energy Through the Exhaust

Some energy loss through HVAC exhaust is a common occurrence and can be expected. However, if your utility costs are skyrocketing with no other explanation, replacement at this juncture would be wise. New HVAC equipment can reduce energy loss by between 50 and 80 percent and give you a high ROI (return on investment) over time.

7.  You See Signs of Malfunction

When you can actually see visible signs that your unit is malfunctioning, this is a good reason to consider replacement. Maybe you’re seeing an excess of moisture on the walls or windows, or maybe you’re spotting rust on your pipes and appliances. Whatever the case, your HVAC system is failing to do its job correctly. Sometimes repair could provide a solution, but most times, replacing the commercial HVAC equipment is the more realistic option.

As we said above, all commercial HVAC systems will have to be replaced at some time. That’s life. This is why it’s important to be on the lookout for the above signs before a costly failure happens!

Contact Cold Factor Heating and Air Services

If you have been having issues with your commercial HVAC equipment, contact us at 469-812-5073 or request an appointment online. Our technicians would be happy to visit your place of business, troubleshoot the issue, and provide an affordable solution.