From Our Clients
"He was very professional and courteous and explained very well what the problem was."
My mom’s outside A/C unit stopped working during the hottest time of the day. She called me to help her find someone to fix it. I searched on craigslist and found Cory’s business Cold Factor. By
"Great price, quality air conditioning service!"
Great price quality air conditioning service in Flower Mound and Lewisville.
"I’m impressed with Cory’s honesty and knowledge."
My A/C stopped working @ 3am. Googled A/C repair contractors by 7am had 2 calls. I chose Cory with Cold Factor, he was here by 7:50am. Found a bad capacitor, had it fixed in 15 minutes at a very
"Very reasonable price. I highly recommend their heating and AC services."
My AC was going out in over 100 degree heat. Cold Factor HVAC services came right out and fixed it for a very reasonable price. I highly recommend their heating and AC
"I appreciate Cory’s experience, his helpful nature, his honesty, and most of all I appreciate that he knew what he was doing."
I called Cory after having my floor flooded due to condensation on the AC unit. I described what I knew and basically that was just the floor and garage were flooded. Cory immediately was very
"Prompt, friendly and gave me some great advice!"
ory, what a pleasure doing business with you! I believe you are a trustworthy individual based on my recent experience with you. You were prompt, friendly and gave me some great advice on purchasing
I would recommend this company to anyone. They were very prompt and very knowledgeable. My AC was completely out on the hottest day of the year. They got everything going in a very short period of
"Jay D. was my technician. Polite and very good at explaining the A/C drainage situation"
Jay D. was very good at explaining the explaining the A/C drain situation. Quickly fixed the
"Jay Dubiel is a personable, skilled and efficient professional."
We just had our two HVAC units serviced by Jay Dubiel as part of our annual service plan with Cold Factor. Jay is a personable, skilled and efficient professional. We asked him if he could also work
Just had Jay out for annual routine maintenance on the furnace. Great guy! Made sure everything was running well and gave great recommendations. He\'s very knowledgeable and honest, but I never felt
"Techs are always on time and very knowledgeable."
I have been using Cold Factor for a few years now. They are always prompt and reliable. Cory usually makes some troubleshooting suggestions for me to try before they come out, and has saved me a few
"Jay called ahead to let us know he was on his way. He advised me on the temperature controller and condition of filters. Service was timely and professional. See you in April."
Jay called ahead to let us know he was on his way. He advised me on the temperature controller and condition of filters. Service was timely and professional. See you in April.
"Professional, courteous and knowledgeable"
Our heater went out late in the evening, but Cold Factor’s chat option allowed me to connect with customer service after hours and initiate a service call. The following morning, Jay, knocked on my
I am so impressed with this company, I would never call anyone else. My specialist was Jay Dubiel. He was wonderful, he was curious, informative and put me at ease at the moment I met him. I thought
Mary Lou Stapleton
"Justin with Cold Factor came out to my house Thursday and was great!"
He was very professional, thoroughly checked everything, explained the issue in detail to me and got my AC up and running in no time! Jessica scheduled the service and was so friendly and
"Cold Factor is an outstanding company to work with!"
From Jessica to our tech Justin, it was seamless. They came promptly and on time and explained every step completely before any work was done. Will absolutely use them
"Bobby was excellent and extremely thorough with inspection, repair and new thermostat installation. "
For all HVAC needs - I highly recommend Cold Factor Heating and
"I had an amazing experience with Cold Factor from front to back end service."
I initially spoke with Jessica and she went above and beyond to research and give me information to help me determine if I was being given a fair quote. Bobby was our technician and he was extremely
"We have been using Cold Factor Heating & Air Services for several years"
Now and they have always been reliable, professional and have provided great service! Bobby has done an excellent job communicating how to keep our unit running efficiently and what maintenance
I feel like we have a friend in the AC business. Jessica has been great about getting fit in at the last minute and Bobby did a great job fixing us up. Got these guys saved to my
"Our technician was very professional and knowledgeable about our issues."
There were a lot of different things going wrong with our air conditioning and he was able to identify what was causing them. Super nice and great service. Highly
"This company has consistently done a great job!"
Bobby, our technician called about 10 minutes before arriving at our house. We appreciated the advance notice so we could put our pets in a different room. Within 10 minutes of arriving Bobby
"My a/c had stopped putting out cold air during outside temperatures in upper 90's."
Since I have used Cold Factor in the past, I called them. Jessica was very friendly and said she would have someone to my house in an hour. Bobby showed up to repair my a/c. He was professional,
"I can't say enough good things about this company."
They go above and beyond. Their assistant Jessica was very helpful and kind. The owner was brilliant. Justin and Bobby are professional and do excellent work. Thank you so
"My AC unit failed in the middle of the summer."
Cold Factor arrived the next day (on a Sunday) with a new American Standard 5 ton unit. It was 84 degrees in the house and almost 140 degrees in the attic when they replaced the system. My AC has
"Bobby came out to install a new thermostat in our master bedroom after the touchscreen failed on the old."
He explained the old unit had a known malfunction and quickly installed the new and had the unit working quickly. He went on to explain the business and provided further details about my two units.
"Within 30 minutes they had our AC back up and running! Both Jessica and Justin were so kind to my cranky, sweaty, sassy self."
And on top of everything Jessica called me after to check and to see if we were okay! I can't say enough good things about the customer service I received. Clearly they are very knowledgeable and
Nice technician who was extremely helpful and went out of his way to make sure all my questions were answered. I will continue to rely on Cold Factor for my HVAC service
In just over an hour from the first phone call, the job was completely finished! Jessica, Justin and ColdFactor Heating & Air Services...ya'll literally saved the day and the rest of our summer for
"My heater wasn’t working well during the winter storm of Feb 2021."
I called on a Saturday morning and they prioritized me due to the risk of being without heat. They were communicative throughout the process, reasonably priced, and took time to explain what the
"Cold Factor was recommended to me by someone at my church and they were a great recommendation indeed!"
Jessica was so helpful in taking my calls and explaining everything and Justin was very helpful when he inspected our HVAC system. If you need a reliable and honest HVAC company, skip the rest and
"Excellent service-knowledgeable technicians!"
Justin came out and fixed our heater just after the crazy snowstorm. Our house was freezing. We’ve used Cold Factor since we moved here two years ago. They are reliable, honest, and
"Justin came out to repair our furnace the day the power came back after the Snowvid debacle."
The furnace didn't jump back on after power was restored. We were desperate to get the heat back on after days of freezing temps. Very polite, prompt response and all fixed. Jessica followed up and
"They also did ductwork and insulation work for us."
They were very helpful at explaining all of our options and helping us find the best solution for our house. They were on time, friendly, and extremely knowledgeable. The install was very smooth and
"I was blown away by the service."
I first spoke to Jessica on the phone and she was incredibly professional, and also helpful. Cory came to my home and wow does he know his stuff. He was able to undo and fix some of the work from the
"Came out immediately!"
Great service - went above and beyond. And most importantly : HONEST. Saved us tons of money. This is a great company and have had multiple good experiences with their staff. HIGHLY
"Cold Factor has been the most fair and honest HVAC performance contract company."
They don’t take shortcuts and make sure the job is always done safely and the right way, on time. They have great work ethics and are very caring of each individual client. Will most definitely
"Their work was of superior workmanship. "
The equipment installed was of the highest quality. They were clean, neat, and timely. After two days they voluntarily returned to confirm that everything was working according to design. We are more
"They showed up when no one else could"
Took care of an issue that had been overlooked by the previous company used, and saved my parents a fortune. Amazing
"Justin and Jessica were absolutely fantastic today!"
Their professionalism and communication were top notch! I signed up for their commercial maintenance program because of their interactions with me. Thank